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"It is rare to find good help these days." We have all heard those words and cringe at the thought of having to send an email or pick up the phone only to be more confused, spend more money you don't have or worse, takes you off your path and from your goal. Not so in the case of Mr. Wood. I presented him with a broken network topology and he was able to share, what was needed, sent a diagram which anyone could understand and spoke with me on the phone (without rushing me off) until I was completely satisfied. Also, I live in a different time zone from Mr. Wood. Yet he contacted me, even before his normal operating hours. I have since retired from my days as a Senior Systems IT Engineer and even with my knowledge, he was able to teach me a whole lot. I don't have enough accolades to express my thanks for the performance and professionalism of Mr. Wood. I do however, Thank God for fine people at sermon.net - Be Blessed!
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